The Summit at Henderson Pass Apartments

Reviews

1.2
1.2 out of 5 stars (based on 40 reviews)
Excellent0%
Very good0%
Average8%
Poor5%
Terrible87%

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This place deserves nothing but zero stars and bad reviews.

February 17, 2025

I have been living here for over a year and one thing after another ! Rent is not what you sign for 1 , pool is never open either , 2 I waited months without my 2nd bathroom ( wasn’t working , put work orders in and they were ignored ) a/c wasn’t working properly for months on end .. vents were destroyed taking a closer look. Everything just keeps breaking .. pests inside! Even if I clean with bleach constantly.. tiny roaches live in the walls! My ceiling had leaks and cracked multiple times and management doesn’t seem to care. The ceiling looks like it’s about to cave in with cracks and is leaking water/ growing mold,which I tried cleaning( mind you I’m on the 2nd floor of 3) . People are inconsiderate to others living here! Dog poop everywhere. Thefts and damage to property take place( I filed reports! Nothing is getting done! ) management doesn’t answer/ nor return calls. Then, when you get a hold of them they say I’ll give you a call back and never do! I’m waiting for this horrendous lease to be over because this apt complex is nothing short of regret.i have so much proof and more issues with this apt! 1600 is WAY TO MUCH for this joke of an apt complex.

Ane marie

Stay away

February 3, 2025

I had a very disappointing experience living in this apartment. The automatic door was supposed to work, but it never did, which was a major security issue. As a result, my downstairs neighbor’s car was stolen. Additionally, we couldn’t use the pool for four months during the summer because it was out of service. Every maintenance request we submitted was closed without actually being addressed. To make things worse, they allow anyone to move in without proper background checks, which makes the building feel unsafe. I would not recommend this place to anyone looking for a secure and well-maintained living environment.

Anonymous

Very disappointing experience

February 1, 2025

I had a very disappointing experience living in this apartment. The automatic door was supposed to work, but it never did, which was a major security issue. As a result, my downstairs neighbor’s car was stolen. Additionally, we couldn’t use the pool for four months during the summer because it was out of service. Every maintenance request we submitted was closed without actually being addressed. To make things worse, they allow anyone to move in without proper background checks, which makes the building feel unsafe. I would not recommend this place to anyone looking for a secure and well-maintained living environment.

Berkan Güçli

No Title

January 26, 2025

El lugar es pésimo, todo esta en deterioro no funciona la alberca, el gimnasio esta en mala condición, tardan para arreglar la casa del apartamento, de verdad en un mal lugar para vivir, no se los recomiendo

Kevin Koster

Dog beater cops do nothing

January 17, 2025

Have a neighbor that beats his dog and slams doors and neither they or the cops will do anything. Have put in 4 different requests for them to fix my washer and they have showed how they can’t fix a lid lock. I even was told by a front desk person that maintenance may not know how to do the job. When it is legally required by state code (92.056 of the Texas Property Code) to provide one or fix one within 30 days notice. This one has cost me over $300+ for the last 6+ month just washing clothes at the washeria when I should have a proper working one. I don’t even have a mail key because they mixed up my backups and they still can’t figure it out. Plaster on the ceiling is falling down left and right. My cats recently have started finding roaches for the last year. Has seriously fallen behind from where it was when I moved in so giving a rating finally and making it 1 star.

Also They send out $500 contest every now and then for 5* reviews. If it wasn’t for that they’d primarily be 1* reviews. The 3.5 is bought and paid for.

Andrew Anderson